Platform
Jane
Clinical EMR
solo to multi-location medical-clinical / allied health; unlimited locations included, but priced per practitioner
Entry tier per month — Balance
Published one-time onboarding fee
Named tiers disclosed publicly
How the entry tier is billed
Published tiers
What each plan costs and includes
| Tier | Price | Billing basis | Includes |
|---|---|---|---|
| Balance | $54/mo | single practitioner, capped at 20 appointments/month | Full core feature set but with a hard monthly appointment cap |
| Practice | $79/mo | includes 1 full-time practitioner; "$29/month per part-time" and "$49/month per full-time" for additional staff | Unlimited admins & locations, online booking, 1:1 and group appointments, telehealth, secure messaging, intake forms, custom charting templates, outcome surveys, treatment plans, invoicing, superbills/CMS 1500s |
| Thrive | $99/mo | includes 1 full-time practitioner; same per-staff add rates as Practice | Everything in Practice plus expanded functionality |
What sits outside the headline price
Base price covers only ONE practitioner — the real cost is driven by per-practitioner stacking at "$49/month per full-time" and "$29/month per part-time." A 5-provider clinic on Practice is $79 + 4x$49 = $275/mo. The Balance tier's 20-appointments-per-month cap makes it unusable for a working med spa. Paid add-ons: AI Scribe unlimited "$15/month per opted-in practitioner" (only 5 free notes in base), Group Telehealth "$15/month per opted-in practitioner," Insurance Billing "$20/month" base plus "$5 / $2.50 per additional full / part-time practitioner," and Jane Websites "$59/month per clinic." Verify currency at checkout — Jane operates a USD/CAD toggle and is Canada-headquartered. Genuine positives: unlimited admins and unlimited locations at no extra charge, no setup fee, free data import, and "Unlimited Human Support" with no time limits.
Clinical capability
Yes — genuine clinical/EMR. Custom charting templates, treatment plans, intake forms, outcome surveys, secure messaging, telehealth, superbills/CMS 1500 insurance forms, and an AI Scribe for note generation. No e-prescribing published — this is the notable clinical gap versus med-spa-native EMRs.
Has genuine medical charting — SOAP/procedure notes, consent forms, before-and-after photo management, and in most cases e-prescribing.
Payment processing
Online 2.85% + $0.25; in-person 2.6% + $0.10
HIPAA
Pricing page states HIPAA, PIPEDA, and GDPR compliance across all plans (https://jane.app/pricing). BAA availability is not explicitly stated on the pricing page.
We record what the vendor states publicly. A published compliance claim is not the same as a signed business associate agreement — ask for the BAA in writing before you migrate patient data.
Trial
no free trial; demo accounts available. Free Data Import and a Complimentary Account Setup Call are included
Correction policy
Jane can change its pricing at any time without telling us. If what you were quoted differs from what is above, that is a defect on our side and we want the detail — send it over and we will recheck and republish with a new date. We do not remove unflattering facts at a vendor's request; we do correct wrong ones immediately.