Platform
Mindbody
Booking / POS
single-location to multi-location and enterprise salon-spa, fitness and wellness; marketplace-driven acquisition ("Access to 3M+ monthly shoppers")
Entry tier per month — Starter
Published one-time onboarding fee
Named tiers disclosed publicly
How the entry tier is billed
Published tiers
What each plan costs and includes
| Tier | Price | Billing basis | Includes |
|---|---|---|---|
| Starter | $79/mo | "Starting at $79 USD/month per location" — this is a floor price, not a firm rate | Business management tools, integrated payments, branded website booking widgets, listing on the Mindbody app, basic reporting, unlimited users |
| Accelerate | Quote | price hidden behind a "Let's talk" sales CTA | Everything in Starter plus powerful analytics & reporting, room and resource management, Client Pick-a-Spot, promo codes, access to premium add-ons |
| Ultimate | Quote | price hidden behind a "Let's talk" sales CTA; marked "Best Value" | Everything in Accelerate plus automated email and text campaigns, marketing list growth tools, 24/7 AI front desk support, built-in sales pipeline, next-level analytics |
What sits outside the headline price
Only a floor price is published — "Starting at $79 USD/month per location." Accelerate and Ultimate prices are both hidden behind "Let's talk," so two of three tiers are effectively unpriced and the $79 figure should never be presented as a med spa's real cost. The page invites negotiation directly: "Connect with Sales to learn about available discounts that fit your studio's size and budget," which signals rep-discretion pricing and variable outcomes between buyers. Pricing is per location. Payment processing rates, SMS/text fees, setup fees, contract length, and add-on pricing are all undisclosed. Named add-ons with no published price: Branded Mobile App, AI Concierge (included in Ultimate, add-on for Accelerate), Mindbody Integrations, Mindbody Capital, Technical Account Management. Payments are marketed with "no monthly fees, no minimums" but no rate is given.
Clinical capability
Booking/POS only. No medical charting, SOAP notes, e-prescribing, before/after photos, or clinical consent forms published on the pricing page. Not an EMR.
Scheduling, point of sale and marketing only. No medical charting. A med spa performing injectables or laser treatments will need a separate EMR.
HIPAA
No HIPAA compliance or BAA statement appears on the Mindbody business pricing page.
We record what the vendor states publicly. A published compliance claim is not the same as a signed business associate agreement — ask for the BAA in writing before you migrate patient data.
Trial
not stated on the pricing page; demo/sales contact is the only path
Head to head
Mindbody compared
Correction policy
Mindbody can change its pricing at any time without telling us. If what you were quoted differs from what is above, that is a defect on our side and we want the detail — send it over and we will recheck and republish with a new date. We do not remove unflattering facts at a vendor's request; we do correct wrong ones immediately.
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