Phorest
Unverified · single-location to multi-location salon-spa with med spa plans layered on; salon-first heritage
Does not publish pricing — a sales call is required to get a quote. Free trial: no — "We don't offer a free trial," full demos provided instead.
Verified July 30, 2026 from the vendor's pricing page.
Published tiers
| Tier | Price | Billing basis | Includes |
|---|---|---|---|
| Starter | Quote | custom quote only; "Great for salons & medspas with 3+ staff" | Core platform, unlimited devices, unlimited staff, 1,000 free SMS/month then 5c per SMS |
| Grow | Quote | custom quote only; marked "Most Popular Plan" | 5,000 free SMS/month, loyalty programs and additional growth features |
| Complete Advantage | Quote | custom quote only; "Great for larger salons & medspas" | Expanded feature set |
| Elite | Quote | custom quote only; "Most inclusive plan" | 27,000 free SMS/month, branded app, 2-way SMS, full feature set |
| Core Aesthetics (MedSpa) | Quote | custom quote only | "Essential features to optimize your Med Spa operations" |
| Elevate Aesthetics (MedSpa) | Quote | custom quote only | "Accelerate growth and enhance profitability in your Med Spa" |
What sits outside the headline price
No monthly prices are published for ANY tier, including the two dedicated MedSpa plans — every tier routes to a quote. The only published rates are SMS: 5c per SMS on Starter after 1,000 free/month, with free allotments rising to 5,000/month (Grow) and 27,000/month (Elite); Phorest Chat "Includes 7,500 SMS for $99." Because SMS allowance is the main visible tier differentiator, a high-volume med spa may be pushed up-tier by messaging costs rather than features. Onboarding is included — "All of our plans include bespoke set up of the software for YOUR salon" with "Client info, service and product import/migration" and "Installation & tailored set up." Unlimited devices and unlimited staff are included at all tiers, which is a genuine cost advantage versus per-seat vendors. Payment processing rates, contract length, and setup fees are undisclosed.
Clinical capability
Not verifiable from the pricing page. No medical charting, SOAP notes, e-prescribing, before/after photos, or consent form features are described, even on the dedicated MedSpa tiers. Treat as booking/POS unless the vendor demonstrates otherwise.
The vendor markets clinical capability but we could not verify the specifics from public documentation. We do not score what we cannot check.
HIPAA
No HIPAA compliance, BAA, EMR or medical charting language appears on the Phorest US pricing page, despite the page explicitly marketing MedSpa plans. This is a notable gap for a clinical buyer.
We record what the vendor states publicly. A published compliance claim is not the same as a signed business associate agreement — ask for the BAA in writing before you migrate patient data.
Correction policy. Phorest can change its pricing at any time without telling us. If what you were quoted differs from what is above, that is a defect on our side and we want the detail — send it over and we will recheck and republish with a new date. We do not remove unflattering facts at a vendor's request; we do correct wrong ones immediately.
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