Platform
Symplast
Clinical EMR
single-location to multi-location medical-clinical; plastic surgery and aesthetic medicine practices rather than salon-spa
No published price; sales quote only
Published one-time onboarding fee
Named tiers disclosed publicly
How the entry tier is billed
What sits outside the headline price
NO PRICING PAGE EXISTS on the vendor's own site — https://www.symplast.com/pricing returns a 404 and no pricing is published anywhere on symplast.com. Pricing is available only via a 30-minute demo with a "growth consultant" (sales line 844-796-7527, hello@symplast.com). Notably, Symplast publishes multiple "How [module] can save you up to $X a month" marketing pages (Payments up to $2,700/mo, Patient App up to $1,200/mo, IT Services up to $200/mo, Secure Messaging up to $100/mo), which indicates a modular product where Payments, Patient App, Secure Messaging and IT Services are separately positioned components — a strong signal of module-based pricing, though no module prices are published. Setup fees, contract length, payment processing rates and trial terms are all undisclosed.
Clinical capability
Positioned as a full EHR — "The #1 KLAS-rated EHR for plastic surgery and aesthetic medicine," mobile-first and cloud-based with integrated CRM, records, scheduling, marketing and analytics. However, specific clinical capabilities (SOAP notes, e-prescribing, before/after photo tooling, consent forms) are NOT itemized on the vendor's public pages and could not be verified.
Has genuine medical charting — SOAP/procedure notes, consent forms, before-and-after photo management, and in most cases e-prescribing.
HIPAA
Not stated on the homepage. No HIPAA compliance claim or BAA language appears on https://symplast.com/, though the product is marketed as "The #1 KLAS-rated EHR for plastic surgery and aesthetic medicine." Request the BAA directly.
We record what the vendor states publicly. A published compliance claim is not the same as a signed business associate agreement — ask for the BAA in writing before you migrate patient data.
Trial
demo-only — "Schedule a 30-minute demo by using the button below and a dedicated growth consultant will reach out within 24 hours"
Correction policy
Symplast can change its pricing at any time without telling us. If what you were quoted differs from what is above, that is a defect on our side and we want the detail — send it over and we will recheck and republish with a new date. We do not remove unflattering facts at a vendor's request; we do correct wrong ones immediately.
Symplast's official site · Do we earn a commission from Symplast?