Comparison
Zenoti vs Mangomint
Verified pricing and capability, read from each vendor's own published material. We do not score these out of ten — the right answer depends on whether you chart treatments and how your team is shaped.
These are not the same kind of product
Zenoti is a platform whose clinical capability we could not verify from public documentation. Mangomint is a hybrid — a booking core with charting on higher tiers. Before comparing price, work out which category your practice needs — we sorted all 24 platforms on that axis. Choosing on price across this line is how practices end up paying for two systems.
| Criterion | Zenoti Unverified | Mangomint Hybrid |
|---|---|---|
| Published price | None. Sales quote only. | $165/mo |
| Entry tier | — | Essentials |
| Billing basis | — | flat per location |
| One-time setup fee | None published | None published |
| Free trial | demo-only — "Book a personalized demo" is the sole CTA; no trial offered | yes — free trial account with demo data; length not stated on pricing page |
| Named tiers | Zenoti OS, AI Plus package | Essentials, Standard, Unlimited |
| Target segment | multi-location and enterprise salon-spa and med spa chains; footprint-based pricing signals an enterprise-first motion | single-location to small multi-location salon-spa and med spa; strongest fit 2-20 providers |
| Payment processing | Not published | In-person 2.45% + 15¢; virtual/online 2.90% + 30¢; custom rates available above $50k/month volume |
What the numbers actually say
Read before you compare the headline prices
Each point below is computed from the published figures in the table above, for this pair specifically. Where the data does not support a conclusion, we say so rather than filling the space.
Zenoti will not tell you what it costs
Mangomint publishes $165/mo for its Essentials tier. Zenoti publishes nothing, so the only way to price this comparison is to complete a discovery call and wait for a proposal. Budget the time, not just the money: you cannot shortlist Zenoti on cost until you have spent an hour with their sales team.
Mangomint publishes 5 of these facts. Zenoti publishes 2.
Without speaking to anyone you can learn a starting price, 3 named tiers, per-tier pricing, trial terms, payment processing rates about Mangomint. For Zenoti the public record is 2 named tiers and trial terms, and nothing else. That asymmetry is itself a buying signal: it tells you how each company expects the purchase to go, and how much of your time the quieter one intends to consume before it quotes a number.
One of these will not tell you the price
That makes a direct cost comparison impossible without a sales call, and the asymmetry is worth weighing on its own. A vendor that publishes rates is one you can budget against before committing your time to a demo cycle.
Clinical capability
What each one does in the treatment room
Zenoti
Not verifiable from the pricing page. Medical service types (injectables, skin treatments, medical weight loss) are listed as supported categories, but no charting, SOAP notes, e-prescribing, before/after photo, or consent form functionality is described and no regulatory compliance detail is given.
Mangomint
Booking/POS core. Charting exists only via the paid Forms & Charting add-on ($50/mo). No e-prescribing published. Not a full EMR — no SOAP-grade clinical documentation, labs, or eRx advertised.
Beyond the sticker
Costs outside the headline price
Zenoti
Zero pricing is published. Two structural cost risks are disclosed in the vendor's own language: (1) AI features are paywalled into a higher package — "You must be on our AI Plus package to leverage our AI Agents," so AI capabilities shown in a demo may require a tier upgrade; (2) communications are metered — "Usage is billed based on consumption with optional base packs," meaning SMS/email costs are variable and uncapped unless you buy packs. Pricing is explicitly footprint-based: "Multi-location pricing is customized based on your footprint and needs," so quotes will differ materially between buyers of similar size. Onboarding is stated as included: "structured onboarding, staff training, and business setup guidance." Setup fees, contract length, and payment processing rates are all undisclosed.
Mangomint
Base price excludes the two modules a med spa actually needs. Forms & Charting is a $50/month add-on (+$25 per additional location) — this is the ONLY way to get clinical charting, so the real med spa entry price is $215/mo, not $165. Connect (call/text/chat) is $75/month (+$25/location). Payroll is $50/month + $8 per worker. Shopify integration $50/month on Standard (free on Unlimited). Additional locations cost $95 / $135 / $175 per month by tier. Marketing email and text are metered: "Pay as you go (1¢ per marketing credit)," with subscription bundles starting at $50/month. Extra Bluetooth card readers are $100/device. CRITICAL HIPAA GOTCHA: the Essentials tier does NOT include HIPAA compliance — BAA is available only on Standard and Unlimited, so a HIPAA-covered med spa cannot legally sit on the $165 plan. Offsetting positives, explicitly stated: no setup fees, no contracts, cancel anytime, free one-on-one onboarding, free standard data import.
How to decide
Two things settle most of it, and neither is the headline price. Whether you document treatments rules one of these in or out before cost matters at all — and once you have fixed your own location and staff counts, the numbers above move. Run both through the calculator rather than comparing sticker prices, then ask each vendor to demonstrate charting with your own treatment types and get the BAA in writing before you migrate any patient data.